Guarantee
We offer a 24-month warranty on all our products! The warranty only applies to the bracelets, we do not offer a warranty on other accessories, such as the gift box. The warranty period for the product(s) starts from the date of purchase.
In case of exchange guarantee, you must return the product to us by post. The bracelet you wish to return (just the bracelet without its packaging) must be placed in a paper envelope, sealed well with adhesive tape and sent by post as a priority letter. We will reimburse you for the postage!
The product sent in place of the defective product has a new warranty period, which comes into effect when the replaced product is in the possession of the customer.
Loss of warranty coverage
- The buyer does not comply with or take into account the instructions for use,
- If the product malfunctions, exposure to toxic or chemical substances, or high heat,
- Improper cleaning,
- Improper use,
- Deliberate damage: tearing, scratching the bracelets, etc.
- Home repair,